the PLACE OF FREEDOM
terms and conditions
BOOKING & DEPOSIT
Your booking will be valid, once the required deposit has been transferred to our bank account. Afterwards you will receive a confirmation e-mail, with the booking details. With the payment of the deposit, you agree to all the terms and conditions. 50% of the outstanding amount has to be paid 3 months before arrival and remaining amount is due 1 month before arrival.
Any changes on additional payment is due one week prior to the arrival date. Payments can be made cash, via PayPal or by international bank transfer.
Cancellations received 3 months or more before arrival date: your deposit will be refunded 100%.
Cancellations received 31 days and up to 3 months before arrival date: the deposit will not be refunded, but can be transferred for your future booking.
We regret that any cancellations within 30 days or less are completely non-refundable.
RULES OF STAY
You must be 18 years of age and over to attend a retreat.
Please use only eco-friendly biodegradable soaps as we collect our graywater to water trees.
We may ask any participant or guest to forfeit their stay or place at the retreat at any time if the individual’s behaviour is interrupting the retreat or other resort guests‘ stay.
Damages incurred to property will be billed directly to the guest. Fees may vary depending on the amount necessary to replace the damaged property or item (surfboards, motorbikes, furniture).
We do not provide safes in the rooms but are happy to place your important belonging in the back office.
PROCESSING OF DATA (CUSTOMER AND CONTRACT DATA)
We collect, process and use personal data only insofar as they are necessary for the establishment, content or amendment of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our Internet pages (usage data) only insofar as this is necessary to enable the user to use the service or to bill him.The collected customer data is deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.